Human
Capability Analytics – connecting people
to strategy!
In
today’s knowledge economy the ability of an organisation
to implement a strategy to maximise the capability
of the workforce is increasingly difficult. Whether
you are
preparing for a new product launch, building project
teams or introducing a new service, the ability to
identify who in your organisation is ready to implement
the strategy and who requires additional skills is
critical to timely success.
Our focus is aligning people to achieve strategy,
and enhance bottom line profitability.
Before you can manage you must measure - when it comes to measuring people, Ergon
has developed Human Capability Analytics (HCA) for skills benchmarking and automated
self-assessment of capability, for measurement and improvement management.
We work to make a positive change in employee performance through greater understanding
of the skills and attributes required of them, by the organisation and for themselves.
Helping people to help themselves and thereby their employers – we empower
people to understand the skills they have, that which their jobs require and
how to close the gap between them.
The
Ergon Human Capability Analytics implementation
service delivers:
- Employers
a framework which they can use to measure the
skills they
have
against the skills they need and identify skill
gaps
- Allows
managers and users to benchmark which skills
they need, at what
level
for particular jobs or career paths
- Gathers
internal skills & capability intelligence
coherently and
consistently
- Enables
required competency to be measured against existing
skills
- Identifies
skills which are in short supply, or reports
on how short the
supply
is
- Sets
education, training and headcount targets across
the enterprise
- Provides
a template to best align skill & capability
to corporate goals
An
essential part of Human Capability Analytics and
workforce re-alignment is the ability to measure
and benchmark skills and capability in a consistent
and relevant manner. A core part of our work uses
skills frameworks, either industry standard models,
custom developments of such to suit an organisations
unique commercial need, or totally custom defined
for a special project or where no industry standard
exists.
How we work -
Ergon
works with clients to analyse the roles at issue,
confirm the skills and competencies, and populate
our Enterprise Skills Infrastructure (ESI) Framework.
Staff briefings are prepared and delivered in person
and through an extranet portal as to how and when
incumbent and manager skills evaluation will take
place. A period is defined for the conduct of evaluations,
in which all incumbents and line managers participate
at any time during and within a final deadline.
The assessments undertaken are detailed with the
results provided.
Benefits of Ergon’s Approach
- Devolving
responsibility – Through self-determination
by incumbents and their managers as to their
level of skills compliance for the roles they
aspire to.
- Improved
view of people resource -
Self-assessment with line manager validation
is more effective and efficient than interviews,
CVs and appraisals. It will also be more
current.
- Risk
reduction - Identify the “pivotal” people
and help reduce their loss.
- Quality – Comparative
view of people capability that helps identify
those requiring attention, whether for retraining
or redundancy.
- Engender
respect – Through professionalism
of assessment process.
- Fairer – Depersonalisation
through transparent competency selection process,
equitable to all with capability ranking and
auditable, thereby reducing and limiting litigation
(age, race, sex, constructive dismissal etc.)
- Efficient – Conduct
of assessments conducted within restricted time,
through remote delivery with results following
shortly thereafter.
- Repeatable – Following
projects will be easier and faster to implement
for similar skills.
- Reusable – Skills
data can be used at a later stage for people
quality review, appraisals, recruitment, training
needs analysis, workload balancing and forecasting.
- Cost
Reductions – Significant cost reduction
in reducing loss of key individuals, maintaining
business continuity, people resource optimisation
and data with which to better manage going
forward.
If information is power, what do you know about your most valuable asset and
overhead - your human capital?
“Before
a company can exploit the new technology, it
must identify its pivotal workers, know how to
improve their productivity, and understand the
connection between them and its financial performance.” – Vivek
Agrawal, The McKinsey Quarterly 2003.
|